Casino / Mobile
These legal terms govern how your posjiti account operates — from how we handle your data to what rights you hold when accessing our platform in Indonesia. Access and eligibility depend on local law and apply only where local law permits.
Our legal policy sets out the relationship between you and posjiti when you open an account, use our platform, or make transactions through supported payment channels including Bank Transfer and QRIS. It is not a static document — we update these terms when the platform changes, and we notify you through your account dashboard when material changes take effect. You can review the current version at any time after login, without needing to contact support first. Eligibility to access posjiti depends on whether your local law permits it, and we do not extend access to regions where it is restricted. When you complete account registration, you confirm that you meet the eligibility criteria applicable in your region. Transactions made through Bank Transfer or QRIS are subject to the processing terms of those respective payment rails, and those terms sit alongside — not inside — this policy. If there is ever a conflict between what is written here and a third-party payment provider's terms, the stricter obligation applies to your account. Questions about a specific clause can be directed to our support team, whose contact paths are listed in the support section of this page.
Bank Transfer transactions follow the processing terms of your issuing bank alongside our account policy.
QRIS payments are governed by the QRIS network rules; posjiti applies its own account policy on top of those.
The current version of these terms is always shown after login — no need to request a copy separately.
Access is available only where local law permits. Completing registration confirms you meet the applicable regional criteria.
Not every part of your posjiti experience falls under the same set of rules. This section draws the line between what our legal policy governs directly and what sits outside it — so you know where to look when a question comes up.
Your login credentials, account settings, and session management fall fully within this policy. We control how your account is created, maintained, and closed according to these terms.
Deposits and withdrawals made through Bank Transfer or QRIS are covered here for the account side. The payment network's own rules govern processing on their end.
Game content from studios including PG Soft, Pragmatic Play, Microgaming, and JDB is delivered under each studio's licence. Our policy covers your access to that content, not the content itself.
External links, payment processors, and any services you reach from our platform are governed by their own terms. We are not responsible for those third-party policies.
This policy gives you concrete steps to manage your relationship with us — not just passive reading rights. You can request a copy of the personal data we hold on your account by contacting our support team through the channels listed below; we will confirm receipt and respond within the timeframe shown in your ticket. If any account detail is incorrect — your registered email, phone number, or payment method — you can update it directly through the account settings page after login, or raise a correction request with support if the field is locked. You also have the right to ask us how your data is used, whether it is shared with any third party, and on what basis we retain it. Any such question sent through our support channel will receive a written response. If you believe a transaction record does not match what happened on your account, open a dispute through the same support path and reference the transaction ID visible in your wallet history.
Transaction history and account data are visible after login in your account dashboard. You can request a formal copy through support if you need it outside the platform.
Update your registered payment method, contact information, or account preferences directly in settings. Locked fields can be corrected via a support request.
Any question about how your data is stored or shared can be submitted through our support channel. We provide a written response for every data-related enquiry.
Disputes about transactions, access issues, or policy interpretation are handled through the support contact paths listed on this page.
If this policy raises a question you cannot answer by reviewing your account dashboard, our support team handles legal and policy enquiries through the paths below. For account-specific issues, have your account ID and the transaction reference ready before you write.
Open the chat widget from any page after login. Legal and policy questions are routed to the dedicated account team.
Send your question to our support address shown in your account settings. Include your account ID for faster handling.
The help centre inside your account dashboard lists answers to common policy questions and links to submit a formal request.
We apply account-level security measures to protect the data you store with us — including your registered payment methods, transaction history, and login credentials. Session activity is monitored at the account level, and you can review active sessions in your account settings. Cookies are used to keep your session active and to remember your account preferences; you can manage cookie settings through your browser. We retain account data for as long as your account is active and for the period required to resolve any open disputes. Once that period has passed, data is removed according to our retention schedule. We do not sell your personal data to third parties. If you want to know who has access to your information, or if you want to request that we delete your data, contact us through the support paths on this page.
Session monitoring and credential protection are applied at the account level. Review your active sessions at any time in your account settings page after login.
We use cookies to maintain your session and save account preferences. Manage or clear cookies through your browser settings at any time.
We keep account data while your account is active and for the period needed to close any open disputes. Deletion requests are handled through support.
Your personal data and payment details are not sold or passed to third parties. Contact us through support if you want a written confirmation of how your data is used.
These are the questions we hear most often about our legal policy, account rights, and data handling in Indonesia.
The current version is shown in your account dashboard after login. We update it when the platform changes and note the update date at the top of the document. You do not need to contact support to access it.
Yes, for the account side. When you deposit or withdraw through Bank Transfer or QRIS, our policy governs the account record of that transaction. The payment network's own processing rules run alongside ours and are not replaced by this policy.
Contact our support team through live chat or the email address in your account settings. Include your account ID in the message. We will confirm receipt and send your data summary within the timeframe shown in your support ticket.
Most account details — including your contact information and registered payment method — can be updated directly in settings after login. If the field is locked, raise a correction request with our support team and we will handle it from there.
Open a dispute through our live chat or email support. Reference the transaction ID shown in your wallet history when you write to us. The support team handles transaction disputes and will provide a written response to your case.
Access depends on local law and is available only where local law permits. When you complete account registration, you confirm that access is lawful in your region. We do not extend access to restricted regions.